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If someone you know has been abused

When someone tells you they’ve been abused, how you respond matters. You don’t need to have the answers. Listening, believing them and letting them lead can help.

Every helpline and scheme on this page was checked on the organisation’s own website or on GOV.UK, mygov.scot or nidirect. We last checked the schemes on 6 October 2026, and each helpline shows the date we last checked it. This is general information, not legal or medical advice.

If someone is in danger now

Call 999 for emergencies.

If you’re worried about a child

If a child may be at risk now, call 999. If you’re worried but it isn’t an emergency, you can talk it through with the NSPCC.

NSPCC Helpline

For: adults worried about a child

0808 800 5000

10am to 4pm, Monday to Friday; free from landlines and most mobiles; email help@nspcc.org.uk, 11am to 4pm, every day (emails sent outside these hours are not received); British Sign Language through SignVideo

Call the NSPCC HelplineWebsite: NSPCC Helpline

Checked 7 Oct 2026

If your own child has been sexually abused, there is specialist support for parents and carers.

We Stand, formerly Mosac

For: parents and carers (who are not the abuser) of children who have been sexually abused

0800 980 1958

free; Monday to Thursday 10am to 2pm; email or book a call back too

Call the We Stand helplineWebsite: We Stand

Checked 7 Oct 2026

If someone tells you about abuse

  • Listen. Let them talk at their own pace. You don’t need to ask for details.
  • Believe them, and tell them so. Some people worry they won’t be believed.
  • Tell them it isn’t their fault.
  • Let them decide what happens next, unless someone is in danger. Pushing them to report or leave can make things harder.
  • Help them find support if they want it. Our Support Directory lists organisations they can contact directly, and Understanding abuse explains the different kinds of abuse.

How to help a victim of domestic abuse

If you think someone is being abused by a partner, an ex-partner or a family member, the same steps apply: listen, believe them and let them lead. Domestic abuse helplines also talk to friends, family and colleagues who are worried about someone.

National Domestic Abuse Helpline

run by Refuge

For: women experiencing domestic abuse, and friends, family or colleagues worried about them

0808 2000 247

free, 24 hours a day, every day of the year; live chat 10am to 10pm Monday to Friday and 10am to 6pm at weekends; British Sign Language interpreting 10am to 6pm Monday to Friday

Call the National Domestic Abuse HelplineWebsite: National Domestic Abuse Helpline

Checked 7 Oct 2026

Men’s Advice Line

run by Respect

For: male victims of domestic abuse, and people supporting them

0808 801 0327

free from landlines and mobiles in the UK, and calls do not show on itemised bills; 10am to 5pm, Monday to Friday; webchat 9am to 10am, Monday to Friday

Call the Men’s Advice LineWebsite: Men’s Advice Line

Checked 7 Oct 2026

Helplines for Scotland, Wales and Northern Ireland are in our Support Directory.

Asking the police about a partner’s past (Clare’s Law)

If you’re worried that someone you know is in a relationship with an abusive person, you can ask the police whether that person has a history of abuse. This is called the “right to ask”. If the police decide to share information, they will normally tell the person at risk, not you.

  • England and Wales: the Domestic Violence Disclosure Scheme, often called Clare’s Law.
  • Scotland: the Disclosure Scheme for Domestic Abuse Scotland.
  • Northern Ireland: the Domestic Violence and Abuse Disclosure Scheme.

Support takes time

Recovery isn’t a straight line. Someone may want to talk one day and not the next, or may go back to someone who harms them. Staying in touch, without judging, lets them know they can come to you when they’re ready.

Support for you

Supporting someone can be hard, and it can bring up difficult feelings of your own. You deserve support too.

Samaritans

116 123

free from any phone, any time

Call SamaritansWebsite: Samaritans

Checked 7 Oct 2026

Mind Infoline

For: mental health information and support in England and Wales

0300 123 3393

9am to 6pm, Monday to Friday (not bank holidays); calls from UK landlines cost the local rate, and mobile charges vary; for England and Wales; email too

Call the Mind InfolineWebsite: Mind

Checked 7 Oct 2026

If you’ve lost someone through domestic abuse, there is specialist support for bereaved families and friends.

AAFDA (Advocacy After Fatal Domestic Abuse)

For: families and friends who have lost someone through fatal domestic abuse

07887 488 464

usual office hours 9am to 5pm, sometimes outside these hours; leave a message if no one answers; email too

Call AAFDAWebsite: AAFDA

Checked 7 Oct 2026

Where this information comes from

Checked on 6 October 2026. Opening hours can change, so check the organisation’s own website too.

When you’re ready, our Support Directory lists organisations you, or the person you’re supporting, can contact.

Find support