Accessibility

What we’ve done

• Plain English: we explain things simply, and our glossary explains the legal and medical words we use.
• Easy to read: large text, and colours chosen and measured so the words stand out clearly from the background.
• Keyboard friendly: you can use the menus and links with a keyboard, and a “Skip to main content” link takes you straight past the menu.
• Tap to call: helpline numbers are links, so on a phone you can tap a number to call it.
• Calm movement: the moving rows on our home page have a Pause button. The welcome animation on the home page lasts a few seconds and stops at once if you click or tap. If your device is set to reduce motion, the rows don’t move and the animation doesn’t play.
• No outside tools: our fonts and our visit counter run on our own website. We don’t load advertising or tracking tools from other companies.

What we know isn’t perfect yet

This site is new, and it hasn’t yet been fully tested for accessibility, either with automated tools or by people who use screen readers. Until it has, we can’t say which accessibility standard it meets.

When the site has been tested, we’ll list here any problems we find and what we’re doing about them.

Tell us about a problem

If something on this site is hard to use, please tell us what and where, and we’ll try to fix it. Email us at info@abusesupportnetwork.org.uk.

You only need to tell us about the problem with the site. Please don’t include anything about what happened to you.

Making your own device easier to use

You can also change the settings on your phone, tablet or computer, for example to make text bigger. AbilityNet’s My Computer My Way has simple guides to making your device easier to use.