Survivor hub › Terms of use

Terms of use

The plain-English terms for using this site.

Who these terms are with

These terms are between you and Abuse Support Network, which runs this site. You can contact us at info@abusesupportnetwork.org.uk.

Information, not advice

Our guides give general information. They are not legal, medical or financial advice, and they can’t take account of your situation. Before making a decision, talk to a qualified adviser, such as a solicitor or your GP.

How we keep information accurate

We check every fact at its source and show when we last checked it. Rules, numbers and opening hours change, so always check with the organisation itself before you rely on something. Read how we check facts.

Our directories

We check each organisation before we list it. A listing tells you what we checked. It doesn’t mean we have used its services, and we aren’t responsible for the help an organisation gives. You contact organisations directly, and we are never paid for a case.

Links to other websites

We link to other organisations’ websites to help you find support. We check each link, but we don’t control those sites or what they say.

Changes to these terms

We may update these terms. We last updated them on 13 October 2026.

When you’re ready, the organisations in our Support Directory are there to talk to.

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