Older people

• Older people

Older people in Wales, and their families, friends and carers. Age Cymru Advice gives confidential, impartial information and advice, and can point you to services from local Age Cymru partners. Its factsheet on safeguarding older people in Wales explains what you can do about abuse or neglect.

• Older people

Older people in Northern Ireland, and people worried about an older person they know. The Age NI Advice Service gives free, confidential advice from specialist advisers on issues such as benefits, community care, housing and health, including a free benefit check.

• Older people

Older people in Scotland, and their carers and families. Its helpline gives free, confidential information and advice, for example on benefits, social care, housing and legal issues. Its guides on abuse explain what you can do and point you to the Hourglass helpline.

• Older people

Older people in England, and their families, friends and carers. The Age UK Advice Line gives free, confidential information and advice, for example on benefits, care and housing. On abuse, its guidance points you to your council’s adult safeguarding team and to Hourglass.

Care Rights UK

Across the UK

• Older people

Older people who use care services, including care homes (generally aged 60 and over), and their families and friends: free, independent advice about care rights and problems with care. It is not an emergency or crisis service; if you are worried about someone’s safety, contact the council’s adult safeguarding team (in Northern Ireland, the health and social care trust).

Hourglass

Across the UK

• Older people

Older people at risk of, experiencing or recovering from any kind of abuse or neglect, and anyone worried about an older person. A confidential helpline with text, email and live chat, and local community support hubs in some areas.