Parents and carers

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Parent helplines and support for parents and carers

This page is for you if you are a parent or carer and your child has been abused, or you are worried that a child is being harmed. You may need support for yourself too. You contact each organisation directly, using the details on its card.

In danger now? Call 999. If you can’t speak, see how to get help silently. To contact the police when it isn’t an emergency, call 101.

Children First

Scotland

For parents, carers and families in Scotland, and anyone worried about a child. Its free support line offers emotional, practical and financial help, and its local teams in parts of Scotland help children and families recover from trauma and harm.

Support line

08000 28 22 33

free; Monday to Friday 9am to 9pm, weekends 9am to noon; webchat and email too

Call Children FirstWebsite: Children First

Checked 7 Oct 2026

Marie Collins Foundation

For children, young people and adults harmed by child sexual abuse that involved technology, such as phones, apps, social media or games, and for their families. Its specialist staff offer support and advocacy, for example helping you understand what happened, attending meetings with you and making complaints. Parents and carers can get advice and guidance too.

Contact it by email or through the contact form on its website

Website: Marie Collins Foundation

Checked 7 Oct 2026

NSPCC

Across the UK

For any adult worried about a child, including parents and carers who want advice. If you were abused as a child, you can also contact its Helpline to talk through your options, including reporting. The NSPCC also runs Childline, for children and young people.

NSPCC Helpline

0808 800 5000

10am to 4pm, Monday to Friday; free from landlines and most mobiles; email help@nspcc.org.uk, 11am to 4pm, every day (emails sent outside these hours are not received); British Sign Language through SignVideo

Call NSPCCWebsite: NSPCC

Checked 7 Oct 2026

We Stand (formerly Mosac)

Across the UK

For non-abusing parents and carers of children who have been sexually abused. It offers a helpline, counselling, family support, and legal advice and support, and you reach all its services through the helpline.

Helpline

0800 980 1958

free; Monday to Thursday 10am to 2pm; email or book a call back too

Call We Stand (formerly Mosac)Website: We Stand

Checked 7 Oct 2026

We checked each listing against the organisation’s own website on 7 October 2026. Services and opening hours can change, so check the organisation’s website too. You contact each organisation directly: we never ask for your story.

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